Invalid integration: How to correct failing integration credentials
This article is helpful, if you suddenly experience issues pulling data from an integration.
We apologize that you are experiencing issues!
In case you one of your integrations is failing, please try the following steps to solve it.
Make sure that you are logged in to the platform before trying.
Step 1.
Go to the "Integrations" menu, located on the left of the platform.
Step 2.
Locate the failing integration, and press the button to edit it - the one marked with red below.
Step 3
In the window that opens, please re-enter your information. Find guides on how to here.
Then simply press the "Update" button, and we will try pulling the data once again. Please note, that it may take up to 24h for the update to take its effect.
If the above did not solve your issue, please reach out to us!
Comments
0 comments
Please sign in to leave a comment.