What happens if the cost of products is not in CMS?

If the product cost is not available in the CMS integrated with Custimy, the system will not be able to show profit margin-based KPIs, however, the remaining functionality remains intact.

In short, it means the system will display "No data available" on the dashboard for 'Profit Margin' and 'Profit', there will be no 'Profit' metric on Single Customer View or in Customer Segments either.